Terms of Service

Effective Date: August 26, 2026

Welcome to Agalia Jewelers. These Terms of Service govern your access to and use of the Agalia Jewelers website, online store, products, services, and related features. By accessing or using our website, placing an order, submitting an inquiry, requesting an appointment, or using any of our services, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our website or services.

1. About Agalia Jewelers

Agalia Jewelers is a family-owned luxury jewelry business based in Boca Raton, Florida. We offer fine jewelry, high jewelry, engagement rings, wedding bands, diamonds, luxury watches, custom jewelry design, jewelry repair and restoration, cleaning and maintenance, appraisals, and related services.

Our website provides information about our products and services and may allow customers to browse, inquire about, and purchase selected products online.

2. Online Store Terms

By using our online store, you represent that you are legally able to enter into a binding agreement under applicable law.

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not use the website to:

• Violate any applicable law or regulation.

• Attempt to gain unauthorized access to our website or systems.

• Introduce viruses, malware, or other harmful code.

• Interfere with the operation or security of the website.

• Copy, reproduce, scrape, or exploit website content without our written permission.

• Provide false, misleading, or fraudulent information.

• Use the website for unauthorized commercial or resale purposes.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, specifications, availability, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device or display.

Jewelry is crafted from natural and/or manufactured materials, including precious metals, diamonds, gemstones, and other materials. Variations in color, texture, size, inclusions, and appearance may occur and are not necessarily defects.

We reserve the right to correct errors, update product information, change pricing, modify availability, or discontinue products at any time without prior notice.

4. Pricing and Orders

All prices displayed on the website are subject to change without notice.

Submitting an order does not necessarily guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit an order for any reason permitted by law, including suspected fraud, pricing or inventory errors, or other circumstances affecting the transaction.

If we cancel or modify an order after payment has been submitted, we will make reasonable efforts to notify you using the contact information provided with your order.

5. Payment and Account Information

You agree to provide accurate, current, and complete information when placing an order or submitting an inquiry.

You are responsible for maintaining the accuracy of your contact, billing, and shipping information.

Payment processing may be handled through third-party payment providers. We do not knowingly retain complete payment-card information beyond what is necessary for processing transactions through our authorized providers.

6. Shipping

Agalia Jewelers offers complimentary insured shipping on orders as described on our website. Shipping availability, delivery times, and applicable requirements may vary depending on the product, destination, and order.

Customers are responsible for providing accurate shipping information.

For detailed information regarding shipping, please refer to our Shipping Policy.

7. Returns and Refunds

Returns, exchanges, and refunds are subject to the terms and conditions of our Return & Refund Policy.

Certain products, custom-designed jewelry, personalized items, special orders, or other products may be subject to different return conditions.

Customers should review the applicable Return & Refund Policy before completing a purchase.

8. Custom Jewelry Design

Agalia Jewelers provides custom jewelry design services that allow customers to collaborate with our jewelry professionals to create personalized pieces.

Custom designs may involve consultations, design concepts, gemstone selection, metal selection, manufacturing, and other specialized services.

Because custom jewelry is created specifically for an individual customer, custom orders may be subject to special payment, production, cancellation, and return terms.

Design concepts, renderings, specifications, and production details may be modified as necessary during the design and manufacturing process.

9. Jewelry Repair, Restoration and Maintenance

Agalia Jewelers offers jewelry repair, restoration, cleaning, inspection, adjustment, and maintenance services.

Before work begins, customers may be required to provide information about the jewelry item and the service requested.

Certain repairs or restoration services may involve risks associated with the age, condition, construction, gemstones, settings, or previous repairs of an item. We will use reasonable professional care when handling jewelry entrusted to us.

Service estimates may change if additional issues are discovered during inspection.

10. Appraisals

Agalia Jewelers may provide jewelry and watch appraisal services for purposes such as insurance, estate planning, resale, or other customer needs.

An appraisal represents an opinion of value based on the information, condition, characteristics, market factors, and purpose considered at the time of appraisal. An appraisal is not a guarantee of future selling price or market value.

11. Luxury Watches

Information regarding luxury watches displayed on our website is provided for general informational and purchasing purposes.

Availability, condition, specifications, warranties, and service requirements may vary by individual timepiece.

Watch repair and restoration services are subject to inspection and the specific condition of the watch.

12. Intellectual Property

All content appearing on the Agalia Jewelers website, including text, photographs, graphics, logos, designs, product images, videos, trademarks, and other materials, is owned by or licensed to Agalia Jewelers or its respective rights holders.

You may not reproduce, distribute, modify, publish, transmit, sell, or commercially exploit website content without prior written permission.

13. User Submissions

If you submit photographs, designs, ideas, comments, reviews, inquiries, or other materials to Agalia Jewelers, you represent that you have the right to submit that material.

You agree not to submit material that is unlawful, defamatory, fraudulent, threatening, abusive, obscene, infringing, or otherwise harmful.

We reserve the right to remove or refuse user-submitted content where permitted by law.

14. Third-Party Services and Links

Our website may contain links, applications, payment services, scheduling tools, or other features provided by third parties.

We are not responsible for the content, availability, policies, security, or practices of third-party websites or services.

Your use of third-party services may be subject to those providers' own terms and privacy policies.

15. Privacy

Your use of our website and submission of personal information is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how information submitted through the website may be collected, used, and protected.

16. Website Availability

We strive to keep our website available and operating properly; however, we do not guarantee that the website will always be uninterrupted, secure, error-free, or available.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, security reasons, or other business purposes.

17. Disclaimer

To the maximum extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that all website content will always be complete, accurate, current, or error-free.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Agalia Jewelers and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

Where liability cannot legally be excluded, it will be limited to the maximum extent permitted by applicable law.

19. Indemnification

You agree to defend, indemnify, and hold harmless Agalia Jewelers and its owners, employees, affiliates, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms or your misuse of the website or services.

20. Changes to These Terms

Agalia Jewelers reserves the right to update or modify these Terms of Service at any time.

Updated Terms will be posted on this page with a revised effective date where appropriate.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of Florida, without regard to conflict-of-law principles.

22. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Agalia Jewelers
Boca Raton, Florida
Phone: (561) 600-0044
Email: info@agaliajewelers.com

For additional assistance, you may also contact us regarding appointments, purchases, custom jewelry, repairs, appraisals, or other services offered by Agalia Jewelers.